Shipping policy

We’re committed to getting your furry friend’s favorite dog food to you quickly, safely, and reliably. Below are the details on how we handle shipping for orders placed on Great Lakes Recovery Center Foundation

Shipping Destinations:

We currently ship to addresses within the United States only. International shipping (including to territories outside the continental US or abroad) is not available at this time.
Processing Time:

Most orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery Time:

Standard shipping usually takes 5–7 business days after processing.

Total estimated delivery: 6–10 business days from order placement (depending on your location in the US).

Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Tracking:

Once your order ships, you'll receive an email with tracking details. You can track it directly through the carrier (e.g., USPS, UPS, or FedEx, depending on the order).

Shipping Costs & Free Shipping:

Free shipping is offered on orders $30+ (as promoted on the shop homepage).

For orders under $30, standard shipping fees apply (calculated at checkout based on order size and destination).